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The Luxury Lifestyle Management Service

Introduction

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Global Private Members' Club and International Concierge Service

About Q

Welcome to the world of Quintessentially Lifestyle, the leading luxury Members Only Concierge Club. Founded in 2000 by Ben Elliot, Aaron Simpson and Paul Drummond, Quintessentially has been providing Members with its award-winning lifestyle management and concierge services for more than a decade, offering specialist advice, insider access and exclusive benefits.
In addition to our concierge service, 32 luxury sister businesses compose the wider Quintessentially Group, covering every facet of the luxury lifestyle market, including Travel, Real Estate, Wine, Art, Luxury Retail, Events, Public Relations, Publishing and more.
With more than 60 offices around the world, speaking over 35 languages, we are a multinational and multilingual brand, providing a global yet local service. What’s more, we cap the number of Members we assist, guaranteeing that you receive only the highest quality service, and making a Quintessentially Membership truly exclusive.
A decade of Quintessentially and counting! Check out our video
Quintessentially logo

Our Values

Our Philosophy
Quintessentially is a way of life: we’re service orientated, dynamic and entrepreneurial, maintaining integrity in our internal and external relationships. We work together as a global team, sharing responsibility, passion and expertise.
Our Mission
Our mission is to go above and beyond our Members’ expectations. We aim to deliver an unrivalled personalized service, always going that extra mile. We are committed to the notion that quality matters, bringing you only the very best. We’re driven by aspiration and innovation, resourcefulness and access, fostered through our global network. 
Our Service Promise
Quintessentially is committed to delivering a friendly service whilst maintaining our professional manner. We pride ourselves on the confidentiality and security of our Members, providing an accessible customer experience that can be relied upon 24 hours a day. We tailor our assistance to your specific needs, ensuring our service is as convenient as possible. Quite simply, we never forget that you matter.
Read our full Service Promise
Best Concierge Company of the year 2011
“Best Concierge Company of the Year 2011”

OUR ACHIEVEMENTS

London Luxury Lifestyle Awards
At Quintessentially, we pride ourselves on being leaders of the luxury lifestyle industry, but don’t just take our word for it – below are just some of the esteemed accolades that we have been awarded over the years in recognition of our unique brand of service.
Our award-winning service have led to the following recognition within our industry:
  • LuXplosion 2010 (The Luxury Hub): Luxury Concierge Award 2010
  • World Travel Awards: Europe’s Leading Luxury Lifestyle Club 2009
  • Spears Wealth Management Awards: Concierge of the Year Award 2009
  • Leading Hotels of the World: Top Producing Agency 2007
  • Condé Nast Traveller Awards: Operator of the Year 2006
  • Condé Nast Traveller: Best Concierge Company 2003
  • Condé Nast Traveller: Best Lifestyle Management Company Worldwide
  • New York, Best of New York: Best concierge service 2005

Proud of Q

 Newspaper publications

Q in the press

Our exceptional service and attention to detail speaks for itself – and hasn’t gone unnoticed. Here’s just a small snapshot of what’s been said by the leading industry insiders and authorities of the luxury lifestyle sphere.
“The company that transformed the idea of concierge services into ‘lifestyle management’ is Quintessentially.” The New York Times

“Quintessentially specialises in extreme service, from the elite to the impossible” The Times Magazine
“Enter Quintessentially, the wish-fulfilment empire, whose address book gets you places where others cannot reach.” The Financial Times Weekend
“What pros. Nothing fazes Quintessentially.” The Times Luxx
“With the discretion to make anything happen swiftly and elegantly, Quintessentially is your answer.” Harpers Bazaar
“If there’s a hard-to-please person on your list, don’t even try. Let Quintessentially do the work.” The Wall Street Journal Asia
 “Quintessentially amounts to having a magic genie with a little black book in each city….they help with literally anything.” South China Morning Post

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ELEQT.COM

Our online social network, founded in 2012 as the result of a merger between Qube (founded in 2004) and Elysiants (founded in 2008), ELEQT offers its members access to exclusive events, luxury lifestyle experiences and a wide range of benefits, and can only be obtained by invitation only.
 
Since January 2012, ELEQT has already invited its members to several successful launch events around the globe, including the Global Grand Launch at the glamorous Rose Club in London, the Grand Launch Hong Kong at the exclusive Conrad Hotel, the Grand Launch Brazil at the exclusive Society Nightclub in São Paulo, and the Grand Launch Dubai at the fashionable ARMANI/Privé in the Burj Khalifa.
Meet and connect with the world’s most affluent and influential individuals, engage with hundreds of high net worth peers, participate in mutually beneficial corporate deals and share experiences with friends over a highly exclusive social media interface.
ELEQT is headquartered in London and has offices in Hong Kong, Dubai, São Paulo, Santiago de Chile, Amsterdam and Curaçao.
ELEQT, Celebrate Life in Style.
For more information or to request a trial membership, visit eleqt.com.
children whom the foundation supports

QUINTESSENTIALLY FOUNDATION

 “We started the Quintessentially Foundation because it was quite simply the right thing to do. We are very proud of what it has achieved in a short space of time, and continue to be impressed by the work it is doing for communities at home, as well as across the globe”.
 

Ben Elliot, 
Founder of Quintessentially




The Q Foundation is a charitable organisation set up in the UK & HK, working alongside Quintessentially with disadvantaged communities worldwide. The Foundation works in partnership with innovative charities, funding grants enabling them to further their work.
Since its establishment in 2008, the Quintessentially Foundation has raised more than £1,558,000 for charity through a range of innovative charity fundraisers, including our biggest event – the Quintessentially Foundation annual bike ride. 
The hard work, generosity and determination of those involved has led to the achievement of some incredible projects, from building a school in Nepal for 250 pupils with Room to Read, to providing medical research to find a cure for Type 1 diabetes.
Discover more about the work of Quintessentially Foundation here

Executive Management Team

Aaron Simpson

Co - Founder / Group Chairman, London

Ben Elliot

Founding Director, London

Paul Drummond

Co - Founder / Group Commercial Director, London

Jon Scott

Finance Director, London

Anthony Brooke

Non-Executive Director, London

Emma Sherrard Matthew

Chief Executive Officer, Hong Kong

MEET THE Q FAMILY

Here is just a selection of those exceptional people who work tirelessly across the globe to make Quintessentially Lifestyle's service unparalleled.

Caroline Hargreaves

Managing Director, Dubai

Mehmet Eskihancilar

CEO, Istanbul

Monica Juniel Byers

USA President, New York

Elizabeth Orizio

Global Customer Service & Training Director, London

Zishan Ansari

CEO & Founder, Benelux

Ian Neale

CEO Lifestyle & Travel Group Europe, London

Jon Goss

Group Senior Vice President, New York

Matt McGinty

Elite Lifestyle Manager, London

Matthew Phillips

Corporate Business Development Director, London

Vincent Lai

Managing Director, Greater China, Hong Kong

Aliona Muchinskaya

Director for Russia – New Business, London

Lindsay Davis

Global Director of Partner Office Relations, London

Tina Oloo

Head of Member Assistance, Nairobi

Charlie Maloney

Event Specialist Manager, London

Kitty Lam

Head of Member Assistance, Greater China, Hong Kong

Yolanda Ji

Elite & Dedicated Account Manager, Beijing

Noriko Ogawa

CEO, Japan, Tokyo

Shoko Fujii

Vice President, Japan, Tokyo

Jeremy Beyda

Commercial Director, New York